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Privacy Policy

Introduction

Indigo Design & Build is committed to safeguarding your privacy. This statement explains how and why we will collect, use and disclose your personal information.
References to ‘Indigo’, ‘we’, ‘our’ or ‘us’ are to Indigo Design & Build Ltd, a company limited by guarantee registration no. 07117857.
This statement is a summary of how we are taking all reasonable steps to ensure your information is secure. There may be other privacy policies that apply to certain services we provide. We will make these explicit when they apply. Please read them before you subscribe for such services to ensure you are happy with our use of your information.
This policy is effective from May 2018. We will regularly check this notice and update it when necessary to be transparent about how we process and protect your information.
This statement includes:

 
What information we collect

We collect a variety of personally identifiable from you upon contacting us or receiving a request to provide goods or services. The type and quantity of information we collect and how we use it depends on why you are providing it. For example, we may collect:

  • personal details, including your full name, contact details (e.g. postal address, email address, telephone number), date of birth, records of your correspondence and engagement with us
  • financial information
  • photographs, video or audio recordings
  • IP address when browsing the website
 
Why we collect information

Your data is collected and used by us mainly in support of delivering our services and/or products.
Depending on how you interact with us, we use your information to:

  • provide you with information and administer services that you have requested
  • communicate with you regarding relevant works, upgrades or changes to a service
  • keep our internal records updated, including your relationship with us and the management of any feedback or complaints
  • comply with applicable laws and regulations, and requests from statutory agencies.
 
Our legal basis for processing data

Indigo Design & Build will only process your information under a contractual basis for the intention of providing you goods or service.
Any personal information that falls outside of this would only be processed with your explicit consent.
For example, Indigo Design and Build will only use your personal information for administrative purposes when providing an agree service such as a kitchen installation. We would request your explicit consent to use any images of the works involved for advertising / portfolio purposes.
Where we are processing your personal data on the basis of your specific consent that you have given us, you are entitled to withdraw that consent at any time.

 
Where we collect information from

Indigo Design & Build may collect information in the following ways via any paper forms you complete, telephone conversations or face-to-face interactions, digital forms completed via our website or online surveys, communication via social media and through third-party companies and websites like MyBuilder.com.

  • From you directly: e.g. when you request information, complete your details in an Facebook advertisement, fill out one of our website contact forms or contact us over the phone.
  • From you indirectly: e.g. when you use other sites like MyBuilder.com requesting a service and/or quote.
  • From other organisations: when you have given them permission to share your information with us. E.g. A subsidiary or another company referred you to us.
  • From social media: depending on your settings or the privacy policies for social media and messaging services like Facebook, Twitter and Instagram, you might give us permission to access information from those accounts or services e.g. you may receive targeted advertisements through our use of social media audience tools.
  • From our website: when you visit, e.g. we use software such as Google Analytics to identify which pages on our website are visited most. This information is collected automatically. It does not contain any personal or sensitive information, so browsing is anonymous. For information on this, and the use of cookies, please see our section on cookies below.
 
How long we keep your information for

We keep personal information for different lengths of time dependent on what is necessary or reasonably required for the purpose. For example, we will keep a record of any technical works we have performed for legal purposes or insurance claims.
We want to ensure that any personal information we collect from you is used to appropriately to support our work togethear and considers any future dealings that you would like to have with us. For example, many people ask to receive a portfolio of the works performed on your residence when insuring your household.
Any information outside of these requirements is removed and deleted in accordance with data retention guidelines.
You can contact us at any time to ask us to remove or amend your personal information.

Who we share your personal information with
Indigo Design & Build may share your information with partners and/or subsidiaries in accordance to our contractual agreement to provide a service or product. The information shared will only be used to assist with providing a service and will not be used for any other intended purpose as agreed between Data Controller (Indigo) and Data Processor (supplier, builder, etc). We strive to ensure that any Data Processor we work with meets the required Data Protection requirements and Privacy laws.
We do not sell, share or transfer the Personal Information that you provide to us through this website except as set out in our Privacy Statement or which we deem necessary in our sole discretion to comply with any applicable law, regulation, legal process or governmental request.

How your information is secure
The security of your information is of utmost importance to us. We use reasonable measures to protect your information as required by the law, in line with industry standards and in accordance with the policies Indigo has set. Sensitive data is held under strict security conditions. If you have any reason to believe that any personal information we hold is no longer secure, please contact us immediately.

 

Websuite
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.
- “Google Analytics” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 
Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • ask us for a copy of, or rectification or erasure, of your information held by us
  • be informed about how your information is used
  • restrict processing (pending correction or deletion)
  • withdraw consent for or object to communications or direct marketing
  • ask for the transfer of your data electronically to a third party (data portability).

 

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided on our website.

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Construction Services   Bespoke Design and Building Contractors   Internal Remodelling

Property Extensions   Loft Conversion   Basement conversion



Construction Services    Bespoke Design and Building Contractors

 Internal Remodelling    Property Extensions

Loft Conversion    Basement conversion


Indigo Design & Build Logo

Indigo Design and Build Ltd is a design and construction services company based in Forest Gate, East London. With ample experience in the private residential sector, we endeavour to offer every one of our clients high quality workmanship and design. We are committed to delivering projects built to the maximum standard, on time and within our client's budget. Read more...

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What we offer

  Construction Services London
  Internal Remodelling London
  Loft Extensions London
  Property Extensions London
  Basement Conversions London
  Design & Building Services London

Contact us

Address Indigo Design & Build
2 Frating Crescent
Woodford Green
Essex
IG8 0DW
telephone 07506 868 773
telephone 020 3715 6230
email office@indigodesignandbuild.com

Copyright © 2017 Indigo Design & Build. Company No: 07117857. All Rights Reserved
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Copyright © 2017 Indigo Design & Build. Company No: 07117857. All Rights Reserved
Powered by Essex Interactive